Supporting student well-being is a top priority at UW–Madison. In recognition that a police response is not always the most effective option during a mental health crisis, the university has developed a co-responder program that brings together University Health Services (UHS) mental health clinicians and UW–Madison Police Department (UWPD) officers.
This partnership ensures that students in crisis receive both immediate safety support and specialized mental health care.
How it Works
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Response Teams: UHS mental health clinicians work in pairs and rotate shifts to accompany UWPD on calls involving student mental health concerns.
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Coverage: The program typically operates Monday-Friday, 9 a.m.–5 p.m. (subject to change based on UHS staffing).
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Collaborative Training: UHS staff and UWPD officers train together to provide acute care and crisis intervention.
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Follow-Up Support: After each response, UHS clinicians follow up with students to connect them with ongoing resources and ensure continuity of care.
Get Help
- Life-Threatening Emergency: Call 911
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Mental Health Crisis: Call (608) 265-5600 (option 9) if you are experiencing a crisis or are concerned about a student.
- Counseling & Support: Call (608) 265-5600, log into myuhs.wisc.edu or use the MyUHS app to schedule an appointment with UHS Mental Health Services.
- Other Concerns: Submit a Student of Concern Referral
Why This Matters
The co-responder model reduces stigma and ensures that students in crisis are met with compassion and expertise. By combining safety and mental health support, UW–Madison is aligning with national best practices and strengthening its commitment to holistic student care.