Each year, the second week of April is dedicated to the 911 dispatchers who work hard to get you the help you need, when you need it. And in our minds, they deserve much more than a week of recognition!
Dispatchers are called the first first responders — because they are often the first person you talk to in an emergency. At the UW-Madison Police Department, our Law Enforcement Dispatchers (LEDs) work 24-hours a day, seven days a week, 365 days a year. They answer the university’s 911 calls and UWPD’s administrative phone lines, they monitor campus alarms and cameras, they assist with access control, and they dispatch police and security officers to incidents on campus.
Each year, they manage tens of thousands of incidents on our campus. Our dedicated team of LEDs are a primary artery in this flow of information, providing an expert level of service to those in our community.
During National Telecommunicator Week — April 14-20, 2019 — be sure to thank your Law Enforcement Dispatchers! Send an email to uwpddispatch@mhub.uwpd.wisc.edu, and we’ll be sure they get your well wishes.
Thank you for all you do, dispatchers!